The way businesses communicate has shifted from traditional phone lines (PSTN) to Voice over IP (VoIP) systems, which are faster, more flexible, and cost-effective. Companies of all sizes—whether a local office in Sri Lanka or an international call center—depend on VoIP technology. This growing demand has created a need for skilled professionals who can configure, manage, and troubleshoot VoIP and PBX systems.

The VoIP and PBX Technical Training by OneAccess Technologies is designed to give you hands-on experience in all aspects of VoIP deployment. You will learn the basics of telecom systems, understand key protocols like SIP, and practice configuring call routing, extensions, and lab PBX systems. Our course emphasizes real-world troubleshooting, teaching you how to solve common call quality and network issues. By the end of the program, you’ll have the skills to confidently work as a VoIP/PBX Engineer, ready for careers in Sri Lanka or international companies.

Why Take This Course:

• Learn the shift from traditional phone systems (PSTN) to modern VoIP technology
• Gain skills in configuring, managing, and troubleshooting VoIP and PBX systems.
• Build expertise that is relevant for both Sri Lankan and international companies.

What You Will Learn:

• Telecom fundamentals: Understanding how voice communication works over networks.
• Key protocols: Hands-on experience with SIP and other VoIP protocols.
• PBX configuration: Setting up call routing, extensions, and lab PBX systems.
• Troubleshooting skills: Diagnose and resolve common call quality and connectivity issues.

Course Benefits:

• Hands-on practical training from planning to deployment.
• Prepare for a career as a VoIP/PBX Engineer.
• Gain skills that employers worldwide demand.
• Open doors to high-value technical careers locally and globally.